As of August 28, 2025, we have temporarily paused shipments to the USA. You can read more in the FAQ.
As of August 28, 2025, we have temporarily paused shipments to the USA. You can read more in the FAQ.
As of August 28, 2025, we have temporarily paused shipments to the USA. You can read more in the FAQ.
Currently available
Starting August 28, we’ve temporarily paused Tuffset Bridge orders to the USA.
Why? The U.S. government has recently decided to end something called the De Minimis Exemption, which meant that packages imported by Americans with a value less than $800 were allowed through without duties / import tariffs.
Sadly from the end of August this will no longer apply – so taxes and duties will be collected on all parcels entering the USA.
The Tuffset Bridge is proudly made in the UK, so we expect the tariff to be 10%.
As of this moment, it is unclear whether this cost will be paid by the courier company on behalf of the exporter, or whether it will come as a bill to the customer before taking delivery once the parcel arrives into the USA.
We are urgently seeking this clarification from our couriers, with an eye towards reopening orders in a couple of weeks when a clearer picture emerges – the last thing we want is for customers to be faced with an unexpected bill at the doorstep.
Orders won’t open again until we can give you the clarity that’s currently lacking from the parcel companies and government agencies involved.
We’re really disappointed to have to do this, and we are sorry to our friends and customers in the USA that you will be affected in this way.
We really appreciate your support over the years, and look forward to reopening orders as soon as possible. Thanks so much for your understanding.
Orders are shipped from our workshop in Gloucestershire, England. The time it takes to get from the UK to you will vary based on country and shipping method.
Generally, for international orders, expect up to 10 business days for delivery on free economy shipping. Alternatively, you can choose the express shipping option at checkout for a 3-4 day delivery internationally.
For other common questions about shipping, please see the below FAQ section.
Raw Brass saddles are $10 / £ / € extra.
For other common questions about prices and taxes, please see the below FAQ section.
At this time, we are not offering brass saddles as a standalone purchase. There are a few reasons for this:
1. We are currently focused on offering the complete Tuffset Bridge and we’re not set up to handle the sale of individual parts due to taxes, export regulations and logistics.
2. Our inventory of brass saddles is allocated specifically for the quantity of bridges we’re manufacturing, so we’re unable to separate them from the bridge chassis.
Frequently asked questions
If your offset guitar came from the factory with bridge thimbles (hollow metal cups in the body) and the bridge falls out of the guitar when you take the strings off, then the Tuffset Bridge will fit.
If your bridge adjusts with thumbwheels and has threaded inserts in the body, the Tuffset Bridge won’t fit – but we’re working on a version in future that will, so stay tuned!
No – the Tuffset Bridge fits directly in your old bridge’s thimbles in the body, so it can be swapped in or out completely harmlessly when you change strings.
A fully illustrated installation guide comes in the box, along with everything you need to get the best out of your guitar from the day it arrives. You can read the installation guide here to understand the process in more detail.
Not at all – it should take around fifteen minutes to complete your installation.
The saddles are individually adjustable, so the Tuffset Bridge is compatible with any neck radius from 5″ to 22″. This range comfortably includes any and all Offset and replacement necks, whether they are vintage, compound, or even shredder-flat!
We’ve had lots of questions from builders about thimbles!
If you’re replacing the bridge of an existing guitar, you don’t need to worry. But if you’re making a guitar from scratch, please read on!
We hope to start manufacturing our own thimbles in future, but both of the main thimble types (import: 8.9mm diameter; USA: 3/8″ diameter) are fully compatible with the bridge.
Currently, we recommend the import type simply because the USA type are so expensive at the moment. When our Tuffset thimbles are available, they will come in both sizes – so just make sure the body fits the thimbles and they’re 73mm (2-7/8″) apart (centre to centre) and the Tuffset Bridge will fit.
Later on, if you want to replace your thimbles with Tuffset thimbles, we’ll have you covered!
Frequently asked questions
A rocking bridge allows the harmonics to grow and shrink proportionally with the speaking length of the string when using the vibrato.
So much of what we love about Offset guitars comes directly from the unique sound and feel that comes with an authentic rocking vibrato action.
With perfect precision, due to two factors.
Firstly, the 60° string slot is engineered to grip the string and eliminate slippage – this also gives the bridge a more sturdy feel under the picking hand.
Secondly, unlike any other bridge, every component of the Tuffset is locked rigidly to the chassis in operation and nothing can drift out of alignment. It functions and resonates effectively as a single piece.
With sufficient friction to prevent slippage, the Tuffset Bridge will stay absolutely in tune through anything the vibrato unit can throw at it, and will always return precisely to the neutral axis.
We have found it impossible to put out of tune using the vibrato alone.
In experiments, the high-friction saddle design required more than three times the force to induce a slip than a standard barrel bridge saddle – so even if other bridges have crumbled under your picking hand, the Tuffset Bridge won’t let you down!
The Tuffset Bridge’s patented design ensures that all height and intonation adjustments are locked rigidly into position, and do not depend upon flimsy springs to hold their place.
The result is a clean, clear and loud natural voice with no fizzing or rattling, whether you’re playing unplugged or sending the signal through a pedal-board labyrinth!
No – the Tuffset Bridge’s adjustable components all lock together, but there’s no need to lock the strings to the bridge. You don’t have to unlock or adjust the bridge in any way when you change strings.
If you’re worried about altering the neutral axis, you can change your strings one at a time.
Every one of the Tuffset Bridge’s bespoke components is CNC milled from billet 303 and 304 Stainless Steel.
There are no stamped, folded or cast components whatsoever.
Brass saddle components are likewise milled from billet Bell Brass. Over time, they will develop a surface patina – just like vintage brass saddles.
The Tuffset Bridge is proudly made in the UK.
The box includes your Tuffset Bridge and all the tools you require, and a few spare parts. You will also receive a fully-illustrated installation guide, so you can get the best out of your Offset Guitar from day one.
We offer free, fully insured shipping to the USA, UK, Canada, Europe, and Australia!
Other countries will be charged a flat rate of $15 USD for shipping.
Our goal is to get your Tuffset Bridge to your door as soon as possible. Bridges are shipped in the order they are received.
We offer Express Shipping (3-4 business days) option to the USA and Europe, as an additional add-on.
As the customer, you are responsible for any customs duties, taxes, or importation fees that may apply, depending on your country’s regulations. Please make sure you are aware of the rules that apply where you live.
If you order from the UK in £GBP, the price you pay includes VAT and free delivery.
The item cannot be sent as a “gift” – the price paid for your order is in the customs documentation, and all shipping is tracked and covered by extended liability.
Please note, Tuffset is not liable for any customs charges and cannot pay them on your behalf.
Currently, we can only accept debit or credit card payments via Stripe, our secure payment processor. We are investigating other payment methods for future implementation.
We want nothing more than for you to be delighted with the way the Tuffset Bridge feels, sounds, and performs.
Within 14 days of receiving your order if you are unsatisfied with your purchase for any reason, simply return it and we will give you a full refund.
Frequently asked questions
Soon! This is currently our main focus for R&D – not just for Offset players who have a TOM/AOM model, but hopefully many other instruments that have a similar bridge mounting with vibrato behind.
It’s very important that we maintain the authentic rocking action of the bridge, so you can expect the same clear sound and signature tuning stability you get from our Original Offset Bridge.
As of Wave 3, the bridge is available with either original stainless steel saddles or raw brass saddles.
We continue to experiment with other saddle materials – feel free to drop us a message if there are materials you’d like to see in future waves.
Depending on demand, we might consider a gold-plated run – though gold hardware is mercifully rare on Offsets!
From the outset, the Tuffset Bridge has been about authentic rocking action. However, we do understand there are many players out there who prefer the idea, the sound, and the functionality of a fixed-post bridge option – so a fixed-post Tuffset Bridge is now in the works!
We have reengineered the saddles and designed a whole new chassis to accommodate a new and unique method of fixing the posts.
Expect it to be released in late 2025 – join the mailing list for updates!
Yes, we certainly plan to. We’re currently in the process of developing the Tuffset Vibrato, and we’ll engineer it to retrofit a standard Offset vibrato cavity.
We can’t share much about the design yet! But expect it to feature a compressive spring, and to do without the string lock. The emphasis will be on atmospheric sound, loose-and-easy action, wide range, and set-and-forget stability.
Yes! We have recently released a new version of the Tuffset Bridge called the Tuffset WideBoy, which has wider string slots and custom mounting hardware for the low E and A strings.
The maximum string size is 120 gauge – so it will fit even the fattest sets without fuss (and you can even intonate them properly!)
We hope to officially introduce a small batch quantity discount for luthiers and builders soon. If this applies to you, please get in touch through the contact form.
The coolest part of doing this is seeing and hearing your transformed instruments – and the same obviously applies to the many talented builders and techs in the Offset community making and servicing some of the most desirable guitars in the world!
