Tuffset Bridge

Frequently asked questions


Pre-Order Update

Pre-order customers: We’re on track to start shipping Tuffset Bridges worldwide the week of April 20, 2024. The bridges will be sent in batches, and you’ll receive an email notification when your bridge has been dispatched.

We couldn’t be more excited for the bridge to be in your guitar! Thank you for being a part of this journey – we couldn’t have done it without you. 

All orders are shipped from our workshop in Gloucestershire, England. The time it takes to get from the UK to you will vary based on country. 

For other common questions about shipping, please see the below FAQ section.

We have sold out of Tuffset Bridges for the first wave! So unfortunately, we are not able to accept new orders at this time.

We anticipate the second wave of bridges will start shipping in June 2024 – and we’ll be opening pre-orders for the second wave very soon.

If you don’t want to miss out, join the list to be notified when the Tuffset Bridge is open for pre-order.

Frequently asked questions

Compatibility and Installation

If your offset guitar came from the factory with bridge thimbles (hollow metal cups in the body) and the bridge falls out of the guitar when you take the strings off, then the Tuffset Bridge will fit.

If your bridge adjusts with thumbwheels and has threaded inserts in the body, the Tuffset Bridge won’t fit – but we’re working on a version in future that will, so stay tuned!

No – the Tuffset Bridge fits directly in your old bridge’s thimbles in the body, so it can be swapped in or out completely harmlessly when you change strings.

A fully illustrated installation guide comes in the box, along with everything you need to get the best out of your guitar from the day it arrives. You can read the installation guide here to understand the process in more detail.

Not at all – it should take around fifteen minutes to complete your installation.

The saddles are individually adjustable, so the Tuffset Bridge is compatible with any neck radius from 5″ to 22″. This range comfortably includes any and all Offset and replacement necks, whether they are vintage, compound, or even shredder-flat!

We’ve had lots of questions from builders about thimbles!

If you’re replacing the bridge of an existing guitar, you don’t need to worry. But if you’re making a guitar from scratch, please read on!

We hope to start manufacturing our own thimbles in future, but both of the main thimble types (import: 8.9mm diameter; USA: 3/8″ diameter) are fully compatible with the bridge.

Currently, we recommend the import type simply because the USA type are so expensive at the moment. When our Tuffset thimbles are available, they will come in both sizes – so just make sure the body fits the thimbles and they’re 73mm (2-7/8″) apart (centre to centre) and the Tuffset Bridge will fit.

Later on, if you want to replace your thimbles with Tuffset thimbles, we’ll have you covered!

Frequently asked questions

About the Tuffset Design

A rocking bridge allows the harmonics to grow and shrink proportionally with the speaking length of the string when using the vibrato.

So much of what we love about Offset guitars comes directly from the unique sound and feel that comes with an authentic rocking vibrato action.

With perfect precision, due to two factors.

Firstly, the 60° string slot is engineered to grip the string and eliminate slippage – this also gives the bridge a more sturdy feel under the picking hand.

Secondly, unlike any other bridge, every component of the Tuffset is locked rigidly to the chassis in operation and nothing can drift out of alignment. It functions and resonates effectively as a single piece.

With sufficient friction to prevent slippage, the Tuffset Bridge will stay absolutely in tune through anything the vibrato unit can throw at it, and will always return precisely to the neutral axis.

We have found it impossible to put out of tune using the vibrato alone.

In experiments, the high-friction saddle design required more than three times the force to induce a slip than a standard barrel bridge saddle – so even if other bridges have crumbled under your picking hand, the Tuffset Bridge won’t let you down!

The Tuffset Bridge’s patented design ensures that all height and intonation adjustments are locked rigidly into position, and do not depend upon flimsy springs to hold their place.

The result is a clean, clear and loud natural voice with no fizzing or rattling, whether you’re playing unplugged or sending the signal through a pedal-board labyrinth!

No – the Tuffset Bridge’s adjustable components all lock together, but there’s no need to lock the strings to the bridge. You don’t have to unlock or adjust the bridge in any way when you change strings.

If you’re worried about altering the neutral axis, you can change your strings one at a time.

Every one of the Tuffset Bridge’s bespoke components is CNC milled from billet 303 and 304 Stainless Steel.

There are no stamped, folded or cast components whatsoever.

The Tuffset Bridge is proudly made in the UK.

Frequently asked questions

We offer free, fully insured shipping to the USA, UK, Canada and Europe.

Other countries will be charged a flat rate of $12 for shipping.

  • Customers in the USA will be charged in USD ($).
  • Customers in the UK will be charged in GBP (£).
  • Customers in the Eurozone will be charged in Euros (€).
  • Customers outside these areas will be charged in the USD ($) price, converted to their native currency. 

The customer is responsible for any and all importation taxes and duties, which vary from country to country – please make sure you are aware of the rules that apply where you live.

If you order from the UK in £GBP, the price you pay includes VAT and free delivery.

The item cannot be sent as a “gift” – all shipping is insured to the full value of your order.

Currently, we can only accept debit or credit card payments via Stripe. We are investigating other payment methods for future implementation.

We want nothing more than for you to be delighted with the way the Tuffset Bridge feels, sounds, and performs.

Within 14 days of receiving your order if you are unsatisfied with your purchase for any reason, simply return it and we will give you a full refund – buyer pays return shipping.

Pre-Orders are currently closed.

Pre-order customers: You will receive an email notifying you as soon as your bridge has shipped, so you’ll know to expect it soon.

The first wave is scheduled to ship the week of 20th April 2024. 

Full terms and conditions can be seen here.

The box includes your Tuffset Bridge and all the tools you require – plus a fully-illustrated installation guide, so you can put them into practice and get the best out of your Offset Guitar from day one.

Launching April 20, 2024

Fully locking, fully rocking action